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FAQs

CUSTOMER SERVICE

 

 

 

 

BRAND QUESTIONS

How are skinbetter science products different from other skincare lines?

Our patented and award-winning products are developed and studied by a diverse team with decades of experience in clinical research and development (in powerhouse products like Restylane® and Dysport®) and furthered by a continued commitment to the study of skincare science and the on-going introduction of new technologies exclusively through authorized professionals. Our commitment to science and innovation in skincare is paired with beautiful packaging and elegant formulations, delivering an effective and luxurious experience to those who are serious about their skincare.

Where can product ingredient information be found?

The ingredients for each of our products are featured on their individual product pages.

PRODUCT QUESTIONS

Why can’t I see how much product is left in your bottles?

skinbetter science packaging is thoughtfully designed to fully dispense from the inner bottle, giving you access to as much product as possible. This product features an airless container to help maintain the benefits of our proprietary formulations over the course of their shelf life. Our twist-up pumps control the amount of product dispensed and prevent leakage during travel and storage. And speaking of travel, this product is air travel friendly!

Can I use skinbetter science products if I am pregnant or nursing?

While skinbetter science stands by the integrity and safety of all our products, we recommend you consult with your doctor or medical practitioner before starting any new routine while you are pregnant or nursing.

Are skinbetter science products safe to use on sensitive skin?

If you are using any skincare product for the first time, we suggest you test a small amount on the inside of your arm or underneath the angle of your jaw line to eliminate the possibility of an allergic reaction or individual sensitivity. Allow at least 24 hours to pass. If no reaction has occurred, the product should be safe for you to use.

What order do I apply the products?

Please see our Recommended Order of Application below.

What order do I apply the products?

Click here to download the full Skincare Regimen PDF.

 

If you have not found what you are looking for our Customer Service Specialists are available to assist you Monday through Friday from 9am to 5pm EST. Feel free to give us a call at 1-888-399-3604 or email us by filling out this form.

 

 

 

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